When it helps
Is this the right
service?
- Uneven, heavy or shallow-feeling keys
- Slow repetition or notes that do not respond reliably
- Difficulty controlling soft playing
- Upright or grand actions that have not been serviced for years

Action · Touch · Control
Regulation adjusts the moving parts between the keys and hammers so the piano responds evenly and reliably. Small changes caused by wear, settling and humidity can accumulate until the keyboard feels inconsistent or difficult to control.
When it helps
What is included
About the service
A piano action contains thousands of moving components. Felt compression, seasonal movement and normal use can alter their relationships. Regulation brings these settings back into useful alignment so the instrument can translate the player’s intention more consistently.
The scope can range from targeted adjustments to a comprehensive action regulation. The condition, use and value of the piano are considered so the proposed work remains practical.
Common questions
Minor observations and simple adjustments may be made during tuning, but detailed regulation is a separate mechanical service.
Its main effect is on touch and control, although improved hammer movement can also make tonal response more consistent.
It depends on the action’s condition and the level of work required. Targeted adjustments may fit into a service visit; comprehensive regulation requires more time.
Greater Brisbane
You do not need to diagnose the problem yourself. Share the piano type, suburb, recent service history and what you have noticed. We will confirm the likely service, timing and price before the appointment.
Go to bookingOr email [email protected]